Welcome to Nook
The open source CRM for community energy groups.
Funded by the Energy Industry Voluntary Redress Scheme
The entry-level case notes and impact reporting tool dedicated to UK energy advisors.
Nook is an open source CRM, codesigned by energy advisors themselves, to help speed and scale advice delivery whilst maintaining a personalised client approach.
Effective case management
Case overviews and case detail screens allow your team to triage contacts, then track your residents in their case journey and prioritise interventions accordingly.
Tasks and configuration
NookCRM is an action-focused CRM, with task management and team assignment. Full customisation means the flow within the CRM can match how your organisation operates.
Case records and notes
Powerful search within case records and note-taking on cases ensures clients are findable and that team knowledge is retained in one central space.
Join the pilot
In 2025 we’ll be making Nook available to interested community energy groups. You’ll be able to capture customer data, report to funders, and help direct Nook’s ongoing development.
If you'd like to trial Nook, get in touch!Nook is being developed by Outlandish, a UK tech agency and co-operative. If you want to trial Nook you can reach them here.
Find out more about Project Nook
We're working in the open to share Nook's development. Find out more about the research we've done and the functionality choices made at our project hub.
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